Support and contact
One person reads every message. Here is the quickest way to get help.
Common questions
Downloads, updates, refunds and Ren'Py versions. The answers are below.
See the answers ↓Report a bug
Something does not work as the docs say? Send us these details. With them, we can usually find the problem on the first try.
The plugin and its version
Your Ren'Py version
Your platform: Windows, Mac, Linux, Android or web
What you did, what you expected, and what happened
The traceback.txt or log.txt file from your game folder, if there is one
Suggest a plugin
Your game needs a screen we do not make yet? Tell us what it should do.
Suggest a pluginSee the roadmapCommon questions
Where do I download my plugin again?
From your itch.io library. Log in to itch.io, open My library, and download the newest files again. You can do this as often as you need.
I bought a plugin. Do I get updates?
Yes. Updates are in your itch.io library. Download the new files and replace the old folder in your game.
Can I get a refund?
itch.io handles payments. Contact itch.io support for refund requests. If a plugin does not work as documented, write to us first and we will try to fix it.
Does it work with my Ren'Py version?
Pamyu requires Ren'Py 8.2 or newer. Earlier versions are not supported.
Can I use it in a commercial game?
Yes. Both Lite and Full allow commercial games. See the licence for the full terms.